Products Refund / Reimbursement
Satisfaction:
If you are not satisfied with any product, please email to our outlet representatives within 7 working days of receiving your order. Please include your company name, in-charge person's name, contact number and reason for dissatisfaction. We will inspect it with the order made and final artwork that confirmed by customer.
Late Receiving Order:
If you have not receiving your order within the specified delivery time, please contact outlet representatives not later than 7 working days from the date of the specified delivery time. Our outlet representatives will review your complaint and work with you to meet your expectations.
Disclaimer:
We will only reprint of any print job that fails to meet the conditions under the General Expectation on Printing Outcome. However, we are not responsible for typing, image, or design errors introduced and confirmed by customers / agents, YB Printing Solution does not review artwork/documents for content or spelling. In no way shall either YB Printing Solution or its subsidiaries, officers, directors, shareholders or employees be liable for any special incidents, indirect or consequential damages, mistakes or rejects of any kind whether or not the party has been advised of the possibility of such damages or rejects arising out of or related to a YB Printing Solution customers / agents' actions.
Final Approval:
Customer / Agent have full and final responsibility for final artwork approval. By approving the proof for the subject piece, you accept and approve the format, layout, font, color, copy, type, spelling, text and content of the piece, and accept responsibility for any errors or omissions therein. You will not hold YB Printing Solution responsible or liable for any costs, expenses or other damages resulting from errors or omissions contained in the approved proof, or from your failure to timely approve any proofs.
Artwork, Images and All Contents of Copyright:
Images, type, font, copy, film and other materials, we here called "Artwork Materials".
Customer / Agent have all required copyrights, licenses and permissions to use the Artwork Materials supplied by customer / agent; and the Artwork Materials supplied by customer / agent do not contain any matters that are illegal, libelous, slanderous, or scandalous, or which threaten any person’s right to privacy.
Customer / Agent agreed to indemnify, defend and hold harmless YB Printing Solution and its employees from any and all third-party claims, whether for copyright infringement, invasion or privacy or otherwise, arising out of such materials.
The terms and conditions constitute all terms and agreements relating to customers / agents participating in the YB Printing Solution printing program.
Satisfaction:
If you are not satisfied with any product, please email to our outlet representatives within 7 working days of receiving your order. Please include your company name, in-charge person's name, contact number and reason for dissatisfaction. We will inspect it with the order made and final artwork that confirmed by customer.
Late Receiving Order:
If you have not receiving your order within the specified delivery time, please contact outlet representatives not later than 7 working days from the date of the specified delivery time. Our outlet representatives will review your complaint and work with you to meet your expectations.
Disclaimer:
We will only reprint of any print job that fails to meet the conditions under the General Expectation on Printing Outcome. However, we are not responsible for typing, image, or design errors introduced and confirmed by customers / agents, YB Printing Solution does not review artwork/documents for content or spelling. In no way shall either YB Printing Solution or its subsidiaries, officers, directors, shareholders or employees be liable for any special incidents, indirect or consequential damages, mistakes or rejects of any kind whether or not the party has been advised of the possibility of such damages or rejects arising out of or related to a YB Printing Solution customers / agents' actions.
Final Approval:
Customer / Agent have full and final responsibility for final artwork approval. By approving the proof for the subject piece, you accept and approve the format, layout, font, color, copy, type, spelling, text and content of the piece, and accept responsibility for any errors or omissions therein. You will not hold YB Printing Solution responsible or liable for any costs, expenses or other damages resulting from errors or omissions contained in the approved proof, or from your failure to timely approve any proofs.
Artwork, Images and All Contents of Copyright:
Images, type, font, copy, film and other materials, we here called "Artwork Materials".
Customer / Agent have all required copyrights, licenses and permissions to use the Artwork Materials supplied by customer / agent; and the Artwork Materials supplied by customer / agent do not contain any matters that are illegal, libelous, slanderous, or scandalous, or which threaten any person’s right to privacy.
Customer / Agent agreed to indemnify, defend and hold harmless YB Printing Solution and its employees from any and all third-party claims, whether for copyright infringement, invasion or privacy or otherwise, arising out of such materials.
The terms and conditions constitute all terms and agreements relating to customers / agents participating in the YB Printing Solution printing program.
